our policies

Cancellations:

We understand that life happens, but we ask that you give us at least 24 hours notice (preferably 48 hours) before you cancel your appointment so we may open your time slot to other clientele. If for some reason you cancel within the 24 hours of your appointment, you will be subject to a 50% charge of the full service amount (limited exceptions apply). "No-shows" will be charged the full amount of their booked service.

Late arrivals:

We will always do our best to accommodate our guests, however we can only do what we can with the time available from the start of your scheduled appointment. If you are more than 15 minutes late to your appointment, you may be subject to a late fee of 100% of your booked service and required to reschedule for a later date.